Refund policy
Changed your mind? No problem!
We offer 14 days from the date of purchase for exchanges or store credit.
To be eligible, your item must be unused, unworn, and in the same condition you received it, with original tags and packaging still attached.
All sale, clearance, and markdown items are final sale. These purchases are not eligible for return, exchange, or store credit.
ONLINE RETURNS
If you purchased online and need to send something back, return shipping is the customer’s responsibility.
Once we receive your item back at the shop, we will process your store credit.
We recommend choosing a shipping method with tracking and sufficient insurance, as D Boutique cannot be responsible for returns that are lost or damaged in transit.
Please include your receipt or proof of purchase with all returns.
Condition of Returns
Items must be returned in original condition. We reserve the right to refuse any return that shows signs of wear, washing, damage, perfume, smoke, deodorant marks, pet hair, or other use.
Return Approval
All returns are subject to inspection and approval once received. If a return does not meet the conditions of our policy, it will be sent back to the customer.
Original Shipping Fees
Original shipping charges are non-refundable.
RETURN SHIPPING ADDRESS
D Boutique – Returns
9913A 100 Ave
Grande Prairie, AB
T8V 0V1
Questions? We’re happy to help!
📧 hello@shopdboutique.ca
📞 780-882-8785